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Contacting The Software Patch & FAQs


Privacy, copyright and terms of use
You can find details about these topics here.
Helping us and saying thanks
Want to say thank you or help this site? Here are some things you can do.
  • Simply say 'thank you'. If you find some aspect of the site helpful, send an email and tell us why (the address is at the bottom of this page).
  • If it's broken, we will fix it. Web sites are dynamic and this one is created by humans - humans that can make mistakes. If you see a typo, a dead link, confusing advice or some other error, let us know. Just for the record, we use 'Licence' - the English spelling of the US 'License', but thanks to the 216 people that have emailed us so far.
  • Suggest a patch or update that we don't have on the site. We are not trying to catalog every update, but if you see an update that may be useful to others, drop us a line.
  • Tell others about the site. As you meander around the Web, you are bound to come across other sites, forums, blogs and numerous people who have shared similar problems to you.

Linking to this site
You may freely link to any HTML page without asking permission.

Link Exchange
Please do NOT send requests for a 'Link Exchange' (where the sole purpose is to swap links). We consider these requests to be spam.

Language
Unless otherwise stated, patches on this site are for PCs using English.

Serial numbers
We cannot help with serial numbers. If you have lost a serial number, contact the author/supplier. Importantly, you may need your serial number when installing an update or patch. So keep them in a safe place.

Can we mail the patches on CD/DVD?
No, this is not possible.

I need help or technical support
Technical support means any type of question you may have about a problem on your computer. Please note that we simply do not have the time or resources to supply technical support or help. If you are having trouble installing a patch or program, then please contact the developer of the patch.

'Your advertising sucks'
This site uses advertising to help keep it free for everyone. Like all forms of advertising, some people may find that ads can decrease their enjoyment of the Internet or become an annoying distraction. Before complaining about the advertising on this site, keep in mind that it is helping to provide a service that many millions of visitors find useful and important. We do spend considerable time searching for advertisers that will provide relevant and helpful ads. We also appreciate this is not always as successful as we would like.
The Software Patch uses an incredible amount of bandwidth and this does not come cheaply (not to mention research, writing and web site coding can also add to costs). If an ad annoys you because it is has popped up, or it uses flashy graphics or gimmicks, simply close the window, refresh the page or ignore it.

Broken links
Web pages and sites come and go, so if you find a dead link (error 404) before we do, please send a quick email with the name of the patch or broken link address and the error messages you received. Please note that "FTP busy", "Unable to connect", or error 500 are temporary problems due to heavy traffic.

Suggest a patch
If you have a suggestion for a new patch to include on this site, please send a quick email with the name of the patch, the supplier and website address.

Comments and Feedback
Other general comments and feedback can be sent to: sites@softwarepatch.com